Information and Advice Volunteer
1 Thorpe Close, Ladbroke Grove

As an Information and Advice Volunteer for Independent Age, you will perform a number of tasks including; managing and responding to emails, dealing with enquiries, helping with the production of support materials for the advice team. You will have the ability to respond and prioritise incoming email enquiries and information materials, dealing with enquiries from Independent Age members by keeping accurate records of all relevant enquiries. You will be supporting the Information Team with formatting of factsheets and processing of information orders, data entry, research and carry out general administration as required by the team.

About Independent Age

At Independent Age we envisage a society where older people can live the lives they aspire to and contribute actively to their communities. Our mission is to enable older people to stay independent and live well with dignity, choice and control. We provide free information and advice for older people and their families on care and support, money and benefits and health and mobility, along with friendship services to relieve loneliness. We also use the knowledge and insight gained from our frontline services to campaign for a fair deal for older people – i.e. a reasonable standard of living, fair access to information and an opportunity to contribute to their communities.

Times you can volunteer

Monday: Mornings, Afternoons

Tuesday: Mornings, Afternoons

Wednesday: Mornings, Afternoons

Thursday: Mornings, Afternoons

Friday: Mornings, Afternoons